usr266151

Of a booked two week stay we only spent six nights. The pool was unavailable, the gardens were in an appalling state, barren with little of no planting, empty paint tins and building materials, broken glass from a damaged pool side structure, nails a... [suite]

Of a booked two week stay we only spent six nights. The pool was unavailable, the gardens were in an appalling state, barren with little of no planting, empty paint tins and building materials, broken glass from a damaged pool side structure, nails and broken tiles in the pool area and gas canisters left out in sun. The sun terrace was devoid of any seating but being used to dump an old and damaged pool table on. There were no services between 16:00 and 20:00 as the hotel closed, no tea coffee or bar facilities. Our shower / toilet room had no ventilation and led directly to the bedroom, the toilet set was broken as was the shower head causing it to propel its-self off the wall when used. Our holiday company underpinned our complaints and moved us into alternative accommodation. This is only a short pen picture, reality was considerably worse. [réduire]